Tickets will automatically be send to the given email address after a payment is successfully finished. When searching for your tickets, please take in consideration:
- Other mailboxes (like work or study-mail)
- Spambox of any of the mailboxes
- Mailbox of a friend
If tickets still can't be found, please contact us at cs@twelveticketing.eu
Please add your full name, email address and a proof of payment to the email.