Ticket problems

I lost my ticket or didn't receive it.
Tickets will automatically be send to the given email address after a payment is successfully finished. When searching for your tickets, please take in cons...
Thu, 29 Jul, 2021 at 3:03 PM
I used the wrong email address while placing my order.
We can send you a new ticket. Please create a support ticket and add the correct email address and a copy of your payment. We'll make sure the right tic...
Wed, 6 Nov, 2019 at 11:58 AM
The wrong name is on my ticket. Is this a problem?
When your name is spelled wrong on the ticket or  the same name is on all the tickets you bought, this usually isn't a problem. For some events the prom...
Wed, 6 Nov, 2019 at 12:02 PM
How can I change the mail address of an order?
Check if the customer is trying to change the email address of their own order by asking for a proof of payment, email address and/or full name. Search ...
Wed, 6 Nov, 2019 at 2:05 PM